Welcome, Guest Create a Case Login

Support Center

Tips and Tricks

  • Permissions

    The INNERspace Sentry uses Microsoft Windows infrastructure to inspect the hosts, so the user running it need...

    Nov 25, 2016 06:52AM UTC
  • Services

    Performing an inspection requires the following services to be running on the host performing the inspection (...

    Nov 25, 2016 06:55AM UTC
  • Network Ports

    Connection to the Database: 1433 used by INNERspace Server and Analyzer for read/write operations. INNERspac...

    Nov 25, 2016 07:02AM UTC
  • Failed to open Console

    This message indicates that the Security and Compliance has exceeded the limit of 200000 rows, the limitation ...

    Nov 25, 2016 07:06AM UTC
  • Apply Monthly Updates

    Download the update to the computer where Promisec INNERspace is installed. Open the Management Console. S...

    Nov 25, 2016 07:17AM UTC
  • Update InnerSpace License

    Open INNERspace Management console Select TOOLS Select APPLY NEW LICENSE Browse to the location you save...

    Nov 25, 2016 09:06AM UTC
  • SSRS - Upload custom logo to reports

    There is an option to upload a custom logo to be used in all reports. Please follow the instructions in order ...

    Sep 07, 2017 07:01AM UTC
  • Basic troubleshooting and attaching log files

    Step 1 - Checking license information Please validate that "Number of hosts remaining in license" does n...

    Jun 06, 2017 02:13PM UTC

Contact Us

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found