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No results/Old results are shown in the console

Last Updated: Nov 22, 2016 10:30AM UTC
  • Check the filters in the console - try to reset and see if you can see the new results
  • Check the availability of the DB, check the Reports folder and verify the files are processed
  • Verify that the user who is logged to the console has permissions to the configuration
  • Check the error directory to make sure that the files aren't there
  • Verify that there are no duplicate items name between the user defined and the black-list/compliance
  • Check the analyzer log for error processing SEC file
  • Check the error directory to make sure that the csv isn't there, Error conditions:
ID Error in Analyzer log extension 
1 Size of file {0} is 0. Skipping file... empty 
2 File [{0}] is too old, ignoring. Last date found is {1}. old
3 The size of inventory file {0} is 0. Skipping file InvEmpty 
4 Corrupt file invalid

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